Standard Dentsply Sirona warranty period: 24 months
Most Dentsply Sirona equipment ships with a 24-month manufacturer warranty. As a dealer, you're typically the first point of contact when something fails — and the last one to know when the OEM coverage expires.
Servatio tracks every Dentsply Sirona unit you sell from install date through end of life, with automatic alerts at month 21 (extended-warranty cross-sell window) and a documented audit trail for warranty claims.
Common Dentsply Sirona preventive maintenance & service issues
Typical PM intervals: Orthophos S 3D: quarterly QA. CEREC Primescan: 12 months. Teneo treatment center: 6 months.
- CEREC Primescan scanner tip replacement after intensive scanning
- Orthophos S 3D calibration phantom verification quarterly
- Teneo treatment center suction filter clogging
- Sinius assistant arm tension adjustment after 18 months
Supported Dentsply Sirona models
Servatio's equipment library includes OEM defaults for the most common Dentsply Sirona models, with cycle counts, calibration intervals and common spare parts pre-loaded.
| Model | Category | Standard warranty | Preventive maintenance |
|---|---|---|---|
| Orthophos S 3D | cbct | 24 months | Every 3 months |
| CEREC Primescan | scanner | 12 months | Every 12 months |
| Teneo Treatment Center | chair | 24 months | Every 6 months |
Why Dentsply Sirona dealers use Servatio
- Manage CEREC subscription renewal alongside hardware warranty
- Auto-generate work orders 7 days before scheduled Orthophos QA
- Surface high-value Teneo upsell opportunities (assistant arm, lights) at year 3 of ownership
How it works for Dentsply Sirona installed base
- Import your installed base from Excel — AI maps your columns to Servatio fields automatically (serial number, install date, customer, warranty period).
- Auto-populate Dentsply Sirona defaults — warranty period, PM intervals and common parts come from our OEM library.
- Track every unit with QR codes mounted on the equipment, with technician mobile access from the field.
- Get warranty alerts 90 / 60 / 30 days before expiry, with AI-drafted outreach emails in EN/PT/ES.
- Manage service contracts per customer with Stripe-powered recurring billing.