Standard W&H Dentalwerk warranty period: 24 months
Most W&H Dentalwerk equipment ships with a 24-month manufacturer warranty. As a dealer, you're typically the first point of contact when something fails — and the last one to know when the OEM coverage expires.
Servatio tracks every W&H Dentalwerk unit you sell from install date through end of life, with automatic alerts at month 21 (extended-warranty cross-sell window) and a documented audit trail for warranty claims.
Common W&H Dentalwerk preventive maintenance & service issues
Typical PM intervals: Lisa autoclaves: 12 months / 800 cycles. Synea handpieces: every 6 months or after 1,500 cycles. Implantmed: 12 months calibration.
- Lisa autoclave door gasket replacement every ~800 cycles
- Synea handpiece bearing wear at high usage (>2,000 cycles/year)
- Implantmed motor calibration drift after ~18 months
- Bacteriological filter replacement annually under ISO 17665
Supported W&H Dentalwerk models
Servatio's equipment library includes OEM defaults for the most common W&H Dentalwerk models, with cycle counts, calibration intervals and common spare parts pre-loaded.
| Model | Category | Standard warranty | Preventive maintenance |
|---|---|---|---|
| Lisa 522 | autoclave | 24 months | Every 12 months |
| Lisa Remote 522 | autoclave | 24 months | Every 12 months |
| Curing Light LED | curing_light | 12 months | Every 12 months |
Why W&H Dentalwerk dealers use Servatio
- Track Lisa cycle counts to schedule pre-emptive gasket and filter swaps before the next ISO 17665 audit
- Automate the 24-month warranty expiration outreach with extended-warranty offers in 3 languages
- Cite the relevant section of the W&H manual inside the AI service assistant when a technician opens a ticket
How it works for W&H Dentalwerk installed base
- Import your installed base from Excel — AI maps your columns to Servatio fields automatically (serial number, install date, customer, warranty period).
- Auto-populate W&H Dentalwerk defaults — warranty period, PM intervals and common parts come from our OEM library.
- Track every unit with QR codes mounted on the equipment, with technician mobile access from the field.
- Get warranty alerts 90 / 60 / 30 days before expiry, with AI-drafted outreach emails in EN/PT/ES.
- Manage service contracts per customer with Stripe-powered recurring billing.