Standard Planmeca warranty period: 24 months
Most Planmeca equipment ships with a 24-month manufacturer warranty. As a dealer, you're typically the first point of contact when something fails — and the last one to know when the OEM coverage expires.
Servatio tracks every Planmeca unit you sell from install date through end of life, with automatic alerts at month 21 (extended-warranty cross-sell window) and a documented audit trail for warranty claims.
Common Planmeca preventive maintenance & service issues
Typical PM intervals: ProMax 3D: quarterly QA mandatory (BSS Directive 2013/59/Euratom). ProSensor HD: annual. Treatment units: 6 months.
- ProMax 3D quarterly calibration phantom verification (BSS Directive)
- ProSensor HD cable assembly fatigue after 3-5 years
- Compact i chair upholstery wear
- Viso G7 detector recalibration drift
Supported Planmeca models
Servatio's equipment library includes OEM defaults for the most common Planmeca models, with cycle counts, calibration intervals and common spare parts pre-loaded.
| Model | Category | Standard warranty | Preventive maintenance |
|---|---|---|---|
| ProMax 3D Mid | cbct | 24 months | Every 3 months |
| ProMax 3D Classic | cbct | 24 months | Every 3 months |
| ProSensor HD | xray | 24 months | Every 12 months |
Why Planmeca dealers use Servatio
- Automate the quarterly BSS Directive QA reminders — never miss a regulator audit
- Track ProSensor lifespans and trigger trade-in proposals before failures
- Calibration certificate library tied to each Planmeca unit, exportable to PDF for inspections
How it works for Planmeca installed base
- Import your installed base from Excel — AI maps your columns to Servatio fields automatically (serial number, install date, customer, warranty period).
- Auto-populate Planmeca defaults — warranty period, PM intervals and common parts come from our OEM library.
- Track every unit with QR codes mounted on the equipment, with technician mobile access from the field.
- Get warranty alerts 90 / 60 / 30 days before expiry, with AI-drafted outreach emails in EN/PT/ES.
- Manage service contracts per customer with Stripe-powered recurring billing.