Standard Carestream Health warranty period: 12 months
Most Carestream Health equipment ships with a 12-month manufacturer warranty. As a dealer, you're typically the first point of contact when something fails — and the last one to know when the OEM coverage expires.
Servatio tracks every Carestream Health unit you sell from install date through end of life, with automatic alerts at month 12 (extended-warranty cross-sell window) and a documented audit trail for warranty claims.
Common Carestream Health preventive maintenance & service issues
Typical PM intervals: CS 8200/9600 imaging: quarterly QA mandatory. CS 1500: 12 months.
- CS 8200 3D quarterly phantom verification (BSS Directive)
- CS 1500 intra-oral camera USB cable fatigue
- Detector recalibration drift after firmware updates
- Acquisition workstation OS lifecycle (Windows EOL)
Supported Carestream Health models
Servatio's equipment library includes OEM defaults for the most common Carestream Health models, with cycle counts, calibration intervals and common spare parts pre-loaded.
| Model | Category | Standard warranty | Preventive maintenance |
|---|---|---|---|
| CS 8200 3D | cbct | 12 months | Every 3 months |
| CS 1500 Intraoral Camera | scanner | 12 months | Every 12 months |
Why Carestream Health dealers use Servatio
- Quarterly BSS Directive QA scheduling across Carestream fleet
- Workstation OS lifecycle tracking tied to imaging hardware
- Trade-in offers as detector aging accelerates
How it works for Carestream Health installed base
- Import your installed base from Excel — AI maps your columns to Servatio fields automatically (serial number, install date, customer, warranty period).
- Auto-populate Carestream Health defaults — warranty period, PM intervals and common parts come from our OEM library.
- Track every unit with QR codes mounted on the equipment, with technician mobile access from the field.
- Get warranty alerts 90 / 60 / 30 days before expiry, with AI-drafted outreach emails in EN/PT/ES.
- Manage service contracts per customer with Stripe-powered recurring billing.