Standard Philips Healthcare warranty period: 12 months
Most Philips Healthcare equipment ships with a 12-month manufacturer warranty. As a dealer, you're typically the first point of contact when something fails — and the last one to know when the OEM coverage expires.
Servatio tracks every Philips Healthcare unit you sell from install date through end of life, with automatic alerts at month 12 (extended-warranty cross-sell window) and a documented audit trail for warranty claims.
Common Philips Healthcare preventive maintenance & service issues
Typical PM intervals: MRI/CT: monthly QA. Ultrasound: 12 months. Monitors: 12 months.
- Achieva MRI cryostat boil-off rates
- Ingenuity CT detector recalibration after firmware
- EPIQ probe transducer ergonomics replacement
- IntelliVue monitor battery and accessory tracking
Supported Philips Healthcare models
Servatio's equipment library includes OEM defaults for the most common Philips Healthcare models, with cycle counts, calibration intervals and common spare parts pre-loaded.
Model coverage in our equipment library is being expanded — contact us to request specific Philips Healthcare models.
Why Philips Healthcare dealers use Servatio
- Service contract management for Philips installed base across EU hospitals
- Cryostat boil-off scheduling for MRI suites
- Bundled multi-modality renewal proposals
How it works for Philips Healthcare installed base
- Import your installed base from Excel — AI maps your columns to Servatio fields automatically (serial number, install date, customer, warranty period).
- Auto-populate Philips Healthcare defaults — warranty period, PM intervals and common parts come from our OEM library.
- Track every unit with QR codes mounted on the equipment, with technician mobile access from the field.
- Get warranty alerts 90 / 60 / 30 days before expiry, with AI-drafted outreach emails in EN/PT/ES.
- Manage service contracts per customer with Stripe-powered recurring billing.