Standard Melag warranty period: 24 months
Most Melag equipment ships with a 24-month manufacturer warranty. As a dealer, you're typically the first point of contact when something fails — and the last one to know when the OEM coverage expires.
Servatio tracks every Melag unit you sell from install date through end of life, with automatic alerts at month 21 (extended-warranty cross-sell window) and a documented audit trail for warranty claims.
Common Melag preventive maintenance & service issues
Typical PM intervals: Vacuklav 31 B+ / 41 B+: 12 months or 1,000 cycles. Both: annual validation per RKI guidance.
- Vacuklav 31/41 door gasket replacement at ~1,000 cycles
- Sterile filter replacement annually
- Water reservoir scaling in hard-water regions
- Vacuum pump replacement after 6-8 years of heavy use
Supported Melag models
Servatio's equipment library includes OEM defaults for the most common Melag models, with cycle counts, calibration intervals and common spare parts pre-loaded.
| Model | Category | Standard warranty | Preventive maintenance |
|---|---|---|---|
| Vacuklav 31 B+ | autoclave | 24 months | Every 12 months |
| Vacuklav 41 B+ | autoclave | 24 months | Every 12 months |
Why Melag dealers use Servatio
- Validation certificate library per Vacuklav unit (RKI / KRINKO compliance)
- Track cycle counts to anticipate gasket failure before it happens
- Bundle warranty extension offers at month 22
How it works for Melag installed base
- Import your installed base from Excel — AI maps your columns to Servatio fields automatically (serial number, install date, customer, warranty period).
- Auto-populate Melag defaults — warranty period, PM intervals and common parts come from our OEM library.
- Track every unit with QR codes mounted on the equipment, with technician mobile access from the field.
- Get warranty alerts 90 / 60 / 30 days before expiry, with AI-drafted outreach emails in EN/PT/ES.
- Manage service contracts per customer with Stripe-powered recurring billing.