Standard Dürr Dental warranty period: 24 months
Most Dürr Dental equipment ships with a 24-month manufacturer warranty. As a dealer, you're typically the first point of contact when something fails — and the last one to know when the OEM coverage expires.
Servatio tracks every Dürr Dental unit you sell from install date through end of life, with automatic alerts at month 21 (extended-warranty cross-sell window) and a documented audit trail for warranty claims.
Common Dürr Dental preventive maintenance & service issues
Typical PM intervals: Tornado / Quattro: 6 months or 1,000 hours. VistaScan: 12 months QA. Suction systems: annual amalgam separator change.
- Tornado compressor suction filter replacement every 1,000 hours
- Quattro Tandem amalgam separator service kit annually
- Tyscor V8 hub blocked by amalgam accumulation
- VistaScan phosphor plate scratching reducing image quality
Supported Dürr Dental models
Servatio's equipment library includes OEM defaults for the most common Dürr Dental models, with cycle counts, calibration intervals and common spare parts pre-loaded.
| Model | Category | Standard warranty | Preventive maintenance |
|---|---|---|---|
| Tornado 2 | compressor | 24 months | Every 6 months |
| Quattro Tandem | compressor | 24 months | Every 6 months |
Why Dürr Dental dealers use Servatio
- Hours-based maintenance tracking for Dürr compressors (vs. competitor calendar-only systems)
- Manage VistaScan plate replacement intervals per intra-oral imaging set
- Auto-renew Tyscor service contracts before warranty lapses
How it works for Dürr Dental installed base
- Import your installed base from Excel — AI maps your columns to Servatio fields automatically (serial number, install date, customer, warranty period).
- Auto-populate Dürr Dental defaults — warranty period, PM intervals and common parts come from our OEM library.
- Track every unit with QR codes mounted on the equipment, with technician mobile access from the field.
- Get warranty alerts 90 / 60 / 30 days before expiry, with AI-drafted outreach emails in EN/PT/ES.
- Manage service contracts per customer with Stripe-powered recurring billing.