Dental equipment · United States

A-dec warranty & service management software

A-dec is the largest U.S. dental equipment manufacturer — chairs (511, 411, 311), lights (300, 500) and delivery systems. 36-month standard warranty, long service life.

Standard A-dec warranty period: 36 months

Most A-dec equipment ships with a 36-month manufacturer warranty. As a dealer, you're typically the first point of contact when something fails — and the last one to know when the OEM coverage expires.

Servatio tracks every A-dec unit you sell from install date through end of life, with automatic alerts at month 33 (extended-warranty cross-sell window) and a documented audit trail for warranty claims.

Common A-dec preventive maintenance & service issues

Typical PM intervals: A-dec chairs (511/411/311): 12 months PM. Lights: visual check at every chair PM.

Supported A-dec models

Servatio's equipment library includes OEM defaults for the most common A-dec models, with cycle counts, calibration intervals and common spare parts pre-loaded.

Model Category Standard warranty Preventive maintenance
A-dec 511 chair 36 months Every 12 months

Why A-dec dealers use Servatio

How it works for A-dec installed base

  1. Import your installed base from Excel — AI maps your columns to Servatio fields automatically (serial number, install date, customer, warranty period).
  2. Auto-populate A-dec defaults — warranty period, PM intervals and common parts come from our OEM library.
  3. Track every unit with QR codes mounted on the equipment, with technician mobile access from the field.
  4. Get warranty alerts 90 / 60 / 30 days before expiry, with AI-drafted outreach emails in EN/PT/ES.
  5. Manage service contracts per customer with Stripe-powered recurring billing.

Stop warranty leakage in your installed base.

Servatio is built for medical and dental equipment dealers — installed base tracking, warranty alerts, contract renewals, AI service assistant.

Request early access

Free 30-day trial · no credit card · 50% off lifetime for founding customers

Frequently asked questions

How long is the standard A-dec warranty?

36 months from the install date on most equipment. Some specific models may differ; Servatio captures the actual warranty per unit so you don't rely on the OEM default for every claim.

How often does A-dec equipment need preventive maintenance?

A-dec chairs (511/411/311): 12 months PM. Lights: visual check at every chair PM.

Can Servatio track A-dec models not in your default library?

Yes — any equipment can be added free-form with manufacturer and model text fields. If you have many units of a model that isn't in our library, request it via the waitlist form and we'll add it with OEM defaults.

Is Servatio affiliated with A-dec?

No. Servatio is independent software for equipment dealers and service companies, not an OEM. We integrate with your processes; A-dec is referenced only for compatibility and OEM defaults.